Log in

Volunteers and Volunteer Drivers 

A core of the many programs are its volunteers and volunteer drivers.  The resources below are designed to provide resources for keeping volunteers safe while continuing to meet the needs of the community. 

  • National Center on Senior Transportation
  • Volunteer Driver Recruitment and Experience Retention and Practice, National Volunteer Transportation Center
  • Operating Volunteer Driver Programs in a Pandemic, National Aging and Disability Transportation Center (NADTC)
  • Avoiding Driver Burnout
  • CDC Recommendations for Cleaning and Disinfecting Non-Emergency Transport Vehicles
  • Dealing with Volunteers Refusing to Wear a Mask


National Aging & Disability Transportation Center

Flyer

** Do volunteer recruitment on an ongoing basis. 

- Print advertising, face-to-face recruiting, local television and radio commercials, fliers, online advertising, and enlisting current volunteers in recruitment efforts. 

** Learning a volunteer’s preferences, requesting their feedback, and being open to non-typical volunteers and schedules (e.g., a college student home during break) can lead to long-term commitments, and volunteers that feel appreciated. Incentives for volunteering may include reduced car insurance rates for participation in a driver safety course or local news story commemorating volunteers.


    Volunteer Driver Recruitment and Experience Retention and Practice, National Volunteer Transportation Center

    Driver Recruit Handbook

    ** Top recruitment spots include: the faith community; retirees and retiree groups; community service and civic groups; education programs and institutions; community events; senior and community services; neighborhood and community groups;
    volunteer and information centers; chambers of commerce; job boards at senior
    centers and colleges.
    volunteer and information centers; chambers of commerce; job boards at senior
    centers and colleges.

    ** Successful retention methods include: matching and pairing; managing the volunteer load; offering praise; keeping them busy, but not too busy; protecting them as neighbors; good rapport with staff; offering several volunteer
    opportunities; involving them in recruitment; knowing and meeting their
    expectations; recognizing that they     are stakeholders.

    ** Web-based software enables volunteers to make their own schedules and receive reminders, so volunteering is flexible. 



    Operating Volunteer Driver Programs in a Pandemic, National Aging and Disability Transportation Center (NADTC)

    NADTC Volunteer Suggestions - COVID



    Avoiding Driver Burnout

    **  Recommendations of how to avoid drier burnout

    *  Keep the job interesting and exciting and that they are SAFE at all times.
    *  Ensure employee needs are being met and concerns are being addressed. 
    *  Make sure employees have adequate training (skills, techniques, etc.). 
    *  Working with a vulnerable population

    Metro Magazine Article


    CDC recommendations for cleaning and disinfecting non-emergency transport vehicles



    Dealing with Volunteers Refusing to Wear a Mask


    CDC Information for Public Transit Employees



    Wisconsin Association of Mobility Managers is a 501(c)6 non-profit organization. 


    Powered by Wild Apricot Membership Software