FAQs


What is a Mobility Manager?

Usually a person but occasionally an agency, mobility managers are experts in what is called person-centered transportation. Individuals who cannot or do not drive face a challenge in getting from here to there. Mobility managers take the challenge away. Mobility managers know the transportation resources available in their respective service areas, how to use those resources and how to pay for those resources. Additionally, mobility managers are advocates for those who happen to be transportation disadvantaged. That advocacy comes in many forms, from taking an active part in local planning to teaching citizens how to advocate for themselves, to speaking at public hearings, to meeting with legislators and working to create a better system.

Do Mobility Managers give rides?

Some mobility managers operate transportation services but not all do. All mobility managers know who provides transportation service. If you need a ride and don't know where to find one, call a mobility manager.

My county does not have a Mobility Manager. How can it get one?

Start by asking at your county's Aging and Disability Resource Center. Each county receives money through Wis. Statutue 85.21 expressly to provide transportation for individuals over age 60 and for individuals with disabilities. The person arranging that transportation is likely doing some mobility management work.

How can I become a Mobility Manager?

Send an email to the membership committee at WAMM request a membershiop packet. This packet contains information about becoming a mobility manager including the current curriculum for Mobility Manager certification.

Does the Wisconsin DOT support Mobility Management?

Yes! The DOT has been the strongest ongoing support for mobility management. The staff at the DOT's Bureau of Transit, Local Roads, Railroads and Harbors consistently lift up, encourage and support the work of mobility management in Wisconsin. Additionally, at the federal level, mobility management projects receive preference under some CFR 49 programs.